Playacar Palace Hotel - Playa del Carmen

ex. Playacar Palace Wyndham Grand Resort

Bahia del Espiritu Santo, Esq. Abraira de Arriva, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Playacar Palace Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Diving

Billiards/Pool tables

Bocce

Table tennis

 Spa and relaxation

Spa & wellness center

Solarium

Massage

Steam bath

Jacuzzi

Overview

The 5-star Playacar Palace is located in the heart of Playa del Carmen. The elegant hotel is set in an Italian building of Playa del Carmen.

Guests will appreciate Playacar Palace close proximity to Temazcal Natura, Nuestra Senora del Carmen Catholic Church and Xaman Ha Aviary. You can see Terminal foránea de autobuses ADO, Playa del Carmen Maritime Terminal and Riviera Art Gallery only 150 meters from the property.

Placed near bars and a theme park, the hotel offers an outdoor swimming pool, barbeque grills and a ballroom for on-site relaxation.

Playacar Palace lies within 20 minutes’ drive to Cozumel airport.

Rooms

The property comprises 201 spacious rooms equipped with a private balcony, individual climate control, Wi-Fi, a laptop and a laptop-size safe. Many rooms come with a stunning view on the ocean. They also have separate bathrooms with bathrobes, slippers and a hairdryer.

Eat

The hotel features a specialty restaurant serving Mexican cuisine. Guests can relax in the lounge bar serving complimentary drinks.

Services

Playacar Palace offers an overhead projector and internet access along with turndown service, guided tour service and concierge service.

Relax

On-site recreational facilities include aromatherapy, Ayurveda therapy and massage. Playacar Palace provides yoga classes and a gym to help guests keep trim.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   201.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Diving
  • Tennis court
  • Bocce
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Handball
  • Volleyball
  • Tennis

Services

  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Barbeque grills
  • Garden area

Room view

  • Sea view
  • Ocean view
  • Resort view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Free local telephone calls
  • Data ports
  • CD player
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of USD 60 per person per night in a crib. 
  • Older children/adults may stay at the price of USD 355 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Playacar Palace Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Bahia del Espiritu Santo, Esq. Abraira de Arriva, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Playacar Palace Deluxe Resort View
Deluxe Resort View
Bed type: Double Bed or King Size bed or Double or Twin beds
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in.

Room facilities
    Playacar Palace Superior Deluxe SUPERIOR DELUXEPlayacar Palace Superior Deluxe SUPERIOR DELUXE
    Superior Deluxe
    Bed type: Double Bed or Twin beds or Triple
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day. This guestroom has Smart TV with YouTube, vTuner and Weather Channel.

    Room facilities
      Playacar Palace Honeymoon Suite HONEYMOON SUITE
      Honeymoon Suite
      Bed type: King Size bed or Double Bed or Double or Twin beds
      Check Prices
      • Air conditioning
      — Less information+ More information

      Start your life together in comfort and luxury in the spacious Honeymoon Suite. You and your sweetheart can look forward to an amazing time with ocean front views, top shelf drinks, Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*, in-room double whirlpool and more. Max. Occupancy: 2 Adult Guests

      Room facilities
        Playacar Palace Concierge Level CONCIERGE LEVEL
        Concierge Level
        Bed type: Double Bed or 2 Single beds or 1 Super-King Size bed
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Take your experience to the next level with our Concierge Level suites. In addition to our standard amenities, guests staying in these rooms will also enjoy amenity upgrades.

        Room facilities
          Playacar Palace Sand Suite SAND SUITE
          Sand Suite
          Bed type: King Size bed or Quad or Double Bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Start working on your tan as early or as late as you want from your oceanfront suite with direct access to the beach solarium. Enjoy the warm Caribbean breeze from the ocean front bench outside your suite. In addition to our standard amenities, guests staying in these rooms will also enjoy upgraded amenities.

          Room facilities
            Playacar Palace Governor Suite GOVERNOR SUITE
            Governor Suite
            Bed type: Double Bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            Live the Palace Life in Playacar Palace’s Governor Suite. Experience everything a luxury vacation should be with ocean views, private balcony, spacious living room, Smart TV with YouTube, vTuner and Weather Channel, and more.

            Room facilities

              How to reach hotel

              hotel Playacar Palace Hotel - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Bahia del Espiritu Santo, Esq. Abraira de Arriva, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                1.0km
              Airports
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                201

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Playacar Palace Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              Local Attractions

              • Xaman Ha Aviary - 2.3km
                Paseo Xaman-Ha, Playa del Carmen
              • Temazcal Natura - 3.3km
                Monte de los Cibeles, Playa del Carmen
              • Cenote Chaak Tun - 4.4km
                Av. Juarez, Playa del Carmen
              • Sian ka'an Jeep Tour Expedition - 3.3km
                Monte de los Cibeles, Playa del Carmen
              • Casa Cenote - 3.5km

              Near the hotel

              • Riviera Art Gallery - 1.1km
                20th Street between 5th Av. & 10th Av., Playa del Carmen
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  201

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Playacar Palace Reviews

                Guest reviews are submitted by our customers after their stay at Playacar Palace

                Average guest rating

                9.0out of 10
                Exceptional
                Based on 73 reviews

                Rating by category:

                Rooms
                9.5
                Service
                9.6
                Value
                8.4
                Location
                9.9
                Dining
                9.0

                Individual guest reviews

                • Connie
                  June  2016
                  8.6

                  Relaxed, pampered vacation, excellent level of service, almost all of the staff seem to be genuine in their desire to be kind to all guests.

                  Great room, beautiful views, great food, wonderful service. Special appreciation to Miguel and July and the manager in the Italian restaurant, Porfirio and Olivia in International restaurant, concierge Selene, Susana in nail salon, Cristal in lobby bar. Really enjoyed the guitar player and the tenors. Took ferry to Cozumel and rented a jeep to tour island, great day with good food at the Palace there.

                  Sometimes was very noisy at the pool and some guests played their own loud music at pool and on beach, would have appreciated if that had not been allowed. We were told that we could have a higher end of alcohol in our room, asked several times, it never arrived. My husband walked down to the bar and asked for it, it was not displayed behind the bar. A little disappointed since it had been promised but not a deal breaker, certainly were lots of available drinks.

                How to reach hotel

                hotel Playacar Palace Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Bahia del Espiritu Santo, Esq. Abraira de Arriva, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  1.0km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  201

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge